HOME Are YOU the Best Customer Service Rep in the WORLD? F M O rancesco essina nline Are you the Best Customer Service Rep here? PRODUCTS We offer products which can help and motivate you and your team. From coffee cups, office supplies, and garments; advertise your prowess or show your appreciation to teammates who excel at providing Great Customer Service. Learn More... SEMINARS Go beyond reading the book. Have your team attend a half-day seminar with the author and discover a wealth of information that is better transmitted in person. Take the opportunity to ask questions and see how to better apply the tips you will learn, to your everyday actions, and to your particular business. CONSULTING Imagine if someone with knowledge and experience could tell you, first hand, how your team is performing. Someone who will take the time to help you improve your organization’s Customer Service delivery. We offer this affordable service, and much more... Learn More... Learn More... Welcome to Francesco Messina Online, a site dedicated to offering products and services helping companies and individuals provide GREAT Customer Service. Read the book that started it all. This is a short yet powerful guide filled with tips and examples which will help you and your organization boost customer satisfaction and client retention. Learn More... SERVE ME BETTER... PLEASE! WHAT’S NEW July 3, 2009: This website was launched. August 2009: “Serve Me Better... Please!” is complete and available for sale. January 2010: The “Serve Me Better...” Seminar is now available in Canada. HOME PRODUCTS SERVICES ABOUT US STORIES TERMS OF USE Francesco Messina, 2010 PRODUCTS SERVICES ABOUT US STORIES